[Consumerwide - Youngchul Woo Reporter/ Yohan Bok Reporter] The Skypass (Korean Air) is not served during the system-changing period, which is between March 8 (10 p.m.) and March 9 (10 p.m.). March 8~9 (Friday and Saturday) is suspected of quite a number of people going abroad for holidays. This might result in inconvenience. Consumers of Skypass (Korean Air) must check the date ahead of their travel plans.   

Korean Air announced on February 29 through member's mail that they won't be offering the Skypass service while the system is being updated. Accordingly, the following services are not offered during the maintenance period (10 p.m. on March 8 to 10 p.m. on March 9): signing and cancelling membership, information editing, family registration and information editing, issuing bonuses, reissuing and refunding (Korean Air and the entire alliance businesses), refunding and accessing Cash&Miles service, issuing alliance cards and searching mobile wallets, issuing/refunding/using the d/c voucher (emart/kyobobook/SKYSHOP), and entrance tickets (Jeju Traditional Village, Aquaplanet Jeju). During this period, mileage savings after using the flight are not offered. The mileage-saving service of Japanese Airlines, Emirates, and the rest of the alliance flight companies has not been offered since February 23 and February 29. Membership data search and chat consulting services may not be offered on the homepage or app during the maintenance period. On the other hand, SkyPass excellent membership service at the airport and SkyTeam excellent membership benefits are continually offered. A pre-issued flight bonus (bonus flight ticket, additional service) can be used. Any mileage from the flight (Korean Air and Alliance) during the maintenance period is automatically saved seven days after the complete system change.